Privacy policy

Yes. The main outdated part is the 25% upfront / 75% on delivery wording. Since you now offer full prepaid + full COD, use this updated version:

2. Privacy Policy

Last updated: September 29, 2026

At Apna Stuff Store, we respect your privacy and are committed to protecting the personal information you share with us when you visit, browse, place an order, make a payment, or contact us through apnastuff.store.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

Information We Collect

When you use our website, place an order, make a payment, or contact us, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
PIN code
Order and product details
Payment status and payment-related information
Cash on Delivery information
IP address
Browser and device information
Website activity and interactions
Customer support communications
Marketing preferences

Payment information may be processed directly by our payment providers. Apna Stuff Store does not necessarily receive or store your complete card, UPI, banking, or other financial credentials.

How We Use Your Information

We may use your information to:

Process, confirm, and fulfill orders
Arrange shipping and delivery
Process online payments
Process and manage Cash on Delivery orders
Send order confirmations and delivery updates
Provide customer support
Handle returns, refunds, replacements, and cancellations
Recover abandoned checkouts
Detect and prevent fraud, fake orders, and suspicious transactions
Verify order and delivery information where necessary
Improve our website and shopping experience
Understand how customers interact with our store
Measure website and advertising performance
Send promotional communications where you have agreed to receive them
Maintain business and transaction records
Meet applicable legal, accounting, tax, and regulatory requirements

Payments

Apna Stuff Store may offer customers the following payment options for eligible orders:

Prepaid / Online Payment
Cash on Delivery (COD)

Online payment methods may include:

UPI
Debit cards
Credit cards
Net banking
Wallets
Other payment methods displayed during checkout

Online payments are processed through third-party payment gateways or financial service providers.

For Cash on Delivery orders, information necessary to fulfill and collect payment for the order may be shared with our courier, supplier, logistics, or fulfillment partners.

Cash on Delivery

When you select Cash on Delivery (COD), we may use your name, phone number, shipping address, order information, and related information to:

Confirm or verify your order
Determine delivery serviceability
Arrange shipment
Facilitate collection of payment at delivery
Prevent fraudulent or repeated refused COD orders
Communicate regarding delivery

A COD/shipping charge may apply to COD orders. Any applicable charge will be displayed during checkout before you place your order.

Abandoned Checkout Communications

If you begin checkout, provide contact information, but do not complete your purchase, we may use the information you provided to send an abandoned-checkout or cart-recovery communication, where permitted by applicable law and your communication preferences.

Such communications may include a link allowing you to return to your checkout and complete your order.

Where required, you may opt out of applicable marketing communications using the options provided in the message.

Sharing of Personal Information

We may share necessary personal information with service providers that help us operate our store and fulfill orders, including:

Shopify
Payment gateways and payment processors
Courier and logistics companies
Suppliers and fulfillment partners
Customer support providers
Email, SMS, or communication providers
Analytics providers
Fraud-prevention and order-verification services
Advertising and marketing platforms

We aim to share only information reasonably necessary for these providers to perform their services.

We may also disclose personal information when reasonably necessary to comply with applicable law, legal process, court orders, regulatory requirements, or lawful government requests.

Shopify

Our online store is hosted on Shopify, which provides the e-commerce platform used to operate Apna Stuff Store.

Information you submit through our website may therefore be processed through Shopify and its service providers in connection with operating our online store.

Suppliers and Fulfillment Partners

Some products may be processed or fulfilled using third-party suppliers or fulfillment partners.

Where necessary to complete an order, we may provide relevant customer information such as your name, shipping address, phone number, product ordered, and payment or COD status to the applicable fulfillment or delivery partner.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to:

Keep the website functioning
Remember customer preferences
Maintain shopping and checkout functionality
Improve website performance
Understand visitor activity
Measure advertising effectiveness
Personalize certain experiences where permitted
Detect and prevent fraud or abuse

You may be able to manage certain cookies through your browser or available privacy controls.

Disabling some cookies may affect website functionality.

Analytics and Advertising

We may use analytics and advertising services to understand website activity and measure the performance of our marketing campaigns.

Depending on the services enabled on our website, these providers may receive information such as:

IP address
Browser type
Device information
Pages viewed
Products viewed
Cart and checkout activity
Website interactions
Advertising interactions
Purchase-related events

The specific information collected depends on the tools and services enabled on our website and applicable privacy settings.

Marketing Communications

If you subscribe or otherwise consent to receive promotional communications, we may send information about:

Products
New arrivals
Offers
Discounts
Promotions
Store announcements

You may unsubscribe from applicable marketing emails using the unsubscribe option provided in those messages.

Unsubscribing from marketing does not necessarily prevent us from sending transactional communications required to process or service an order, such as order confirmations, payment information, shipping updates, or customer-service messages.

Data Retention

We may retain personal information for as long as reasonably necessary to:

Process and maintain order records
Fulfill orders
Provide customer support
Handle returns and refunds
Resolve disputes
Prevent fraud
Maintain transaction records
Meet tax, accounting, legal, or regulatory requirements

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online system, database, or method of electronic transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights concerning your personal information, including the ability to request:

Access to certain personal information
Correction of inaccurate information
Deletion of information where legally applicable
Withdrawal of marketing consent
Information about how your personal information is being used
Other rights provided under applicable privacy law

Some information may need to be retained where required for legal, tax, fraud-prevention, transaction-record, or other legitimate purposes.

To make a privacy-related request, contact us using the information below.

Children's Privacy

Apna Stuff Store does not knowingly collect personal information from children who are not legally permitted to provide such information or make purchases without appropriate consent.

If you believe that a child has improperly provided personal information to us, please contact us.

Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services.

Apna Stuff Store does not control the privacy practices, security, or content of independent third-party services.

We encourage customers to review the applicable privacy policies of those services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, payment options, shipping arrangements, business practices, technology, or applicable requirements.

The updated version will be published on this page with a revised Last updated date.